What to do if heated gear is damaged during shipping?

Dongguan Shujian Shoes Material Co.,Ltd. does our best to protect the products against breakage, damage, and impacts, but no guarantees can be made. If you see any damage, please make note of it and image or video are preferred as the evidence. This will help greatly in case of claims against the carrier. Dongguan Shujian Shoes Material Company takes such matters very seriously and will look into individual cases thoroughly. We're really sorry about the accident and try to compensate for the damage or cost. Do contact us via any channels and we'll do our very best to put things right.

With increased needs for our electric socks, Dongguan S-King Limited is expanding our factory scale. The heated insoles is one of the main products of Dongguan Shujian Shoes Material Company. Dr. Warm heated gear is professionally designed by experienced experts following a strict design process. Made of eco-friendly material, it is assured to be environmentally friendly. With the benefit of increasing production efficiency and output, the product is widely applied in the production of many industries. It has excellent ergonomics design to fit the most.

We proactively assume corporate responsibility. We will measure our business behaviors against the highest standards of integrity and law responsibility, such as abiding contracts and promises.