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Copyright © 2026 Dongguan S-King Limited. | All Rights

allen@drwarm.com+86-13728285815

Find answers to the questions retailers, distributors and brand partners ask most about Dr. Warm heated gloves, socks, insoles, jackets and vests — MOQ, private label options, OEM/ODM services, sample and production lead times, certifications, battery compliance and quality control. For usage guides such as battery charging, temperature settings and washing instructions, visit our blog.

FAQ

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Q1. What is your MOQ for custom heated apparel?
Our standard MOQ for ODM projects — custom heating zones, battery or branding — is 500 units per style. OEM orders where you supply the design and we apply your logo and packaging start at 100 units. Stock items can be ordered from 1 unit. For first orders we can discuss mixed-style quantities so you can test several products in one shipment.
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Q2. Do you offer OEM and ODM services?
Yes, both. With OEM we manufacture to your design and specifications; with ODM you customize our existing product platforms with your own branding. Both models cover heating elements, control systems, battery packs, mobile app integration and packaging. We produce our heating elements in-house — carbon fiber, wire and far-infrared — so we control quality from raw material to finished goods and develop 15–20% faster than suppliers who outsource them.
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Q3. What is your sample lead time, and is the sample cost refundable?
Samples are typically ready within 7–30 days, depending on the level of customization and whether new tooling is required. Sample costs are credited against your mass-production order once you place it.
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Q4. What is your production lead time after order confirmation?
Standard ODM production runs 35–45 days after deposit and sample approval — within 45 days for most orders. OEM orders with your logo and packaging take 20–25 days. Full custom development including new certification takes 50–60 days. Lead times can extend during peak season (August–December); rush orders can be arranged when capacity allows.
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Q5. What certifications do your products have?
Our heated products carry CE and RoHS certification for the EU market and FCC certification for the US market, with TUV and UL marks on our battery systems. Our factory operates under an ISO 9001:2015 quality management system and has been audited on site by Intertek. Battery transport compliance is covered in the next answer.
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Q6. Are your batteries compliant with international shipping and safety standards?
Available voltages cover 3.7V, 5V USB, 7.4V, 12V and 24V, with capacity specified per project. Common 7.4V options include 2200 mAh and 4000 mAh, and 12V and 24V systems are available for rugged industrial workwear.
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Q7. Can we customize heating zones and temperature levels?

Yes. We customize heating zone placement (back, chest, hands, feet), the number of heat levels, the controller type, the heating area size and the power output. Our standard three-level control runs (Low / Medium / High) can be tuned to each product, and you can choose between carbon fiber, wire and far-infrared heating elements. Our engineers advise on the best configuration for your target market during development.

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Q8. Do you support private label branding and custom packaging?
Yes. We support logo printing on products, woven labels, custom packaging, hang tags and user manuals in your target language. OEM orders combining your logo and packaging start at 100 units; ODM branding projects start at 500 units per style.
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Q9. Which markets do you mainly export to?
Our main markets are North America (45% of shipments) and Europe — Eastern Europe 24% and Western Europe 13%. These are cold-weather regions where heated gear is bought for winter sports, outdoor workwear, commuting and general cold-weather protection, so our specifications and certifications are built around US and EU requirements.
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Q10. How do you ensure quality before shipment?
Every order passes three stages: incoming material inspection, in-process checks at each production station, and 100% final testing in our in-house lab — including battery aging tests, high/low temperature cycling, waterproof testing to IPX4/IPX5 and thermal imaging verification. Because we produce our own heating elements, quality control starts at the raw material stage. Test records can be shared with clients on request.

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