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What should I do once I receive heated gear imperfections?
Dongguan Shujian Shoes Material Co.,Ltd. will work with you to make it right! If you receive a defective, incorrect or incomplete heated gear, please call our customer service team as soon as possible. Typically, if damaged or defective parts and products are covered by our warranty, we will arrange for a replacement or repair of your item, and we’ll take care of any shipping or postage costs you may incur. Make sure you follow the stated returns policy and we will provide notice of the problem by e-mail and then follow up with letters via fax or regular mail.
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Dongguan S-King Limited has already occupied significant share of battery heated jacket market and become one of the most professional battery heated jacket supplier in China. The battery heated jacket is one of the main products of Dongguan Shujian Shoes Material Company. The production of Dr. Warm heated long underwear follows the international standards and green norms. Made of eco-friendly material, it is assured to be environmentally friendly. The product is embedded with biometrics identification technology. The unique human characteristics like fingerprints, voice recognition, and even retinal scans are adopted. Its working temperature has a wide range and can be adjusted.
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Putting the customer at the center of everything we do is a priority for us. We maintain trust by striving to provide our high-quality products and deliver excellent services.

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